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Beaver County family: Came to pick up dog’s ashes, handed his frozen body

Beaver County family: Came to pick up dog’s ashes, handed his frozen body


. REPORTER: THE FAMILY TELLS ME WHEN THEY MADE THE DIFFICULT DECISION TO HAVE THEIR SICK DOG OUT IN A NICED THEY BROUGHT HIM HERE TO RAINBOW VETS IN DARLINGTON. IT WAS ALREADY AN EMOTIONAL TIME BUT WHAT HAPPENED NEXT THEY TELL ME WAS UPSETTING, SHOCKING AND ON CAMERA.>>THEY ARE BRINGING OUR DOG OUT AT EIGHT DAYS HE DIED. REPORTER: DREW IS UNDER THIS BLANKET. THE 15-YEAR-OLD BORDER COLLIE’S BODY WAS CARRIED OUT OF THE RAINBOW VETERINARY HOSPITAL WEDNESDAY AND PLACED INTO HIS OWNER’S CAR.>>I’M THINKING MY DOG IS COMING OUT IN A LITTLE URN OR SOMETHING, OR IN A PLASTIC BAG, NO, I GET A FROZEN DREW. REPORTER: LISA AND MARLENE WERE DEVASTATED. THEY TELL ME THEY CONSIDERED DREW FAMILY.>>AND HE JUST LOVEY-DOVEY. REPORTER: AND THE WOMEN WANTED TO KEEP HIS CLOSE. THEY ASKED THAT RAINBOW VETERINARY HAVE HIM CREMATED AT HEAVENLY SPIRITS SIX MILES AWAY. EIGHT DAYS LATER AFTER THEY WERE TOLD HE WAS READY TO BE PICKED UP THEY WERE HANDED DREW’S BODY INSTEAD OF THE ASHES THEY CAME FROM.>>THEY HAD NO EXPLANATION NOTHING. THEY JUST GIVE ME MY FROZEN DOG EUFRPTS A DOG. REPORTER: AT FIRST THE HOSPITAL DIDN’T WANT TO TALK TO US BUT THEY ISSUED THIS STATEMENT SAYING IN PART “OUR ENTIRE STAFF TREATS EVERY PET WITH THE UP MOST CARE, RESPECT AND COMPASSION UNDER ALL CIRCUMSTANCES AS IF THEY WERE OUR OWN AND THEY BEING ACKNOWLEDGED THAT THERE WAS A DELAY IN DREW’S BURIAL BUT STILL GAVE ME REASON WHY.>>SHOW SOME COMPASSION. REPORTER: FOR THE TWO WOMEN SEEING THEIR DOG LIKE THIS ADDED TO THE HEARTBREAK OF LOSING HIM AND THEY WANT TO. MIKE C: SURE THAT NO FAMILY EVER FEELS HOW THEY DO.>>THEY NEED TO LEARN FROM THIS MISTAKE. THEY NEED TO DO THE RIGHT THING TO OTHER PEOPLE AND DON’T DO IT AGAIN, BECAUSE THAT’S A HORRIBLE THING. REPORTER: DREW’S OWNERS TELL ME HE IS NOW BEING CREMATED AND THEY’LL GET TO BRING HIM HOME ON SATURDAY.

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